Destiny Castro
Ansonia,CT
Summary
Detail-oriented crew member experienced in fast-paced environments. Excels in team collaboration and problem-solving, consistently delivering quality service while adhering to food safety standards and maintaining organized workspaces.
Overview
1
1
year of professional experience
Work History
Crew Member
Duchess Restaurant
Ansonia, Connecticut
02.2026 - Current
- Ensured cleanliness and organization of workstations and dining areas.
- Stocked supplies and ingredients to ensure service continuity throughout shifts.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food promptly to enhance guest satisfaction.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Delivered exceptional customer service to foster a welcoming environment.
- Ensured a clean and welcoming environment in the restaurant lobby, front counter, and restrooms to enhance guest experience.
- Organized and restocked supplies to support operations and team productivity.
- Interacted pleasantly with guests to deliver quality customer service.
- Addressed customer complaints effectively to ensure resolution and guest retention.
- Prepared beverages such as coffee drinks, smoothies, and milkshakes according to company standards.
- Kept up-to-date knowledge of store policies regarding payments, returns, and exchanges.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained organized storage areas for food products, beverages, and restaurant supplies.
- Entered orders into the computer system to send order details to the kitchen, mentioning customers' special requests and food allergies in person.
Crew Member
Wendys Restaurant
Shelton, CT
05.2025 - 12.2025
- Ensured cleanliness and organization of workstations and dining areas.
- Provided excellent customer service by taking orders and addressing inquiries.
- Collaborated with team members to maintain smooth kitchen operations.
- Stocked supplies and ingredients to ensure service continuity throughout shifts.
- Adhered to food safety regulations while handling and storing food items.
- Assisted in training new crew members on operational procedures and standards.
- Performed cashier duties such as taking orders, collecting payments, and providing change.
- Packed fast food products in approved containers, cups, and bags.
- Improved team efficiency by completing tasks promptly and effectively.
- Upheld high standards of productivity and quality in operations.
- Served food promptly to contribute to positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces, and restocking supplies.
- Delivered exceptional customer service, fostering a welcoming atmosphere for guests.
Education
Cosmetology
Platt Technical Highschool
Milford, CT06-2026
Skills
- Cash handling
- Food safety
- Customer service
- Time management
- Team collaboration
- Employee training
Bilingual
English
Professional
Spanish
Professional
Timeline
Crew Member
Duchess Restaurant
02.2026 - Current
Crew Member
Wendys Restaurant
05.2025 - 12.2025
Cosmetology
Platt Technical Highschool