Goal-oriented and detail-oriented Healthcare professional with experience in patient care and medical record management, seeking a position to leverage my skills in healthcare administration, data analysis, and problem-solving to contribute to the growth of a healthcare organization.
Overview
10
10
years of professional experience
Work History
Secretary
Maserati Of Bergen County
01.2023 - 02.2024
Enhanced office efficiency by streamlining filing systems and organizing documents.
Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Facilitated communication between departments for improved collaboration and project success.
Managed executive calendars, scheduling appointments and meetings to optimize time management.
Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
Medical Assistant
Podiatry Center Of New Jersey
10.2020 - 12.2022
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Optometric Technician
Pearle Vision
08.2018 - 09.2020
Improved patient care by conducting comprehensive visual pre-testing procedures.
Assisted optometrists in providing accurate diagnoses through precise measurements using specialized equipment.
Enhanced patient satisfaction by managing appointment scheduling and ensuring efficient office flow.
Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
Ensured timely delivery of eyewear products by coordinating with optical laboratories and tracking orders closely.
Medical Receptionist
North American Spine And Pain Institute
07.2016 - 06.2018
Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
Streamlined appointment scheduling for improved patient flow and reduced wait times.
Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Cashier
Shoprite
01.2014 - 05.2016
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.