Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destiny Trinidad

Paterson,NJ

Summary

Goal-oriented and detail-oriented Healthcare professional with experience in patient care and medical record management, seeking a position to leverage my skills in healthcare administration, data analysis, and problem-solving to contribute to the growth of a healthcare organization.

Overview

10
10
years of professional experience

Work History

Secretary

Maserati Of Bergen County
01.2023 - 02.2024
  • Enhanced office efficiency by streamlining filing systems and organizing documents.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Facilitated communication between departments for improved collaboration and project success.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.

Medical Assistant

Podiatry Center Of New Jersey
10.2020 - 12.2022
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.

Optometric Technician

Pearle Vision
08.2018 - 09.2020
  • Improved patient care by conducting comprehensive visual pre-testing procedures.
  • Assisted optometrists in providing accurate diagnoses through precise measurements using specialized equipment.
  • Enhanced patient satisfaction by managing appointment scheduling and ensuring efficient office flow.
  • Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
  • Ensured timely delivery of eyewear products by coordinating with optical laboratories and tracking orders closely.

Medical Receptionist

North American Spine And Pain Institute
07.2016 - 06.2018
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Streamlined appointment scheduling for improved patient flow and reduced wait times.
  • Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.

Cashier

Shoprite
01.2014 - 05.2016
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

High School Diploma -

Garfield
High School
06.2016

Skills

  • Database Management
  • Appointment Scheduling
  • Customer Service
  • Office Administration
  • Calendar Management
  • Confidentiality understanding
  • Keyboarding skills
  • Document Preparation
  • Schedule Management
  • Quickbooks
  • Developing presentations
  • HIPAA guideline compliance
  • Digital File Management
  • Equipment Sterilization
  • Database Maintenance
  • Multi-Line Phone Systems
  • Complex Problem-Solving
  • Verbal and written communication
  • Data Verification
  • Spreadsheet Management
  • Proofreading expertise
  • Appointment Coordination
  • Clerical Support
  • Data Entry
  • Business Administration
  • Recordkeeping
  • Records Management
  • Transcription and dictation
  • Social media knowledge
  • Self Motivation

Timeline

Secretary

Maserati Of Bergen County
01.2023 - 02.2024

Medical Assistant

Podiatry Center Of New Jersey
10.2020 - 12.2022

Optometric Technician

Pearle Vision
08.2018 - 09.2020

Medical Receptionist

North American Spine And Pain Institute
07.2016 - 06.2018

Cashier

Shoprite
01.2014 - 05.2016

High School Diploma -

Garfield
Destiny Trinidad