Destiny DiMaggio
Fresno,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Cashier, Caterer, Prep Cook
Grazing Table Events/Deli
Fresno, CA
06.2022 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Customer Service Representative
TT Connection
Fresno, CA
06.2019 - Current
- Gathered customer feedback through surveys and used the data to improve customer service.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Associate of Science - Business Administration
Fresno City College
Fresno, CA12.2024
High School Diploma -
J.E. Young Academic Center
Fresno, CA06.2022
Skills
- Payment Processing
- POS Systems
- Customer Assistance/Communication
- Multi-Task Management
- Critical Thinking
- Microsoft Outlook, Excel, PowerPoint
- Time Management Skills
- Typing Proficiency
- Problem-Solving/Decision Abilities
- Advanced Reading and Spelling
- Organized
- Fast Learner
Accomplishments
- Valedictorian
- Dean's List of Honor Students
Timeline
Cashier, Caterer, Prep Cook
Grazing Table Events/Deli
06.2022 - Current
Customer Service Representative
TT Connection
06.2019 - Current
Associate of Science - Business Administration
Fresno City College
High School Diploma -
J.E. Young Academic Center
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