Destiny Duverge
Everett,MA
Summary
Dynamic professional with a strong work ethic and advanced time management skills, recognized for enhancing guest satisfaction at Mediate Management. Proven ability to maintain accurate financial records as a Bookkeeper at Palladion Services, while demonstrating exceptional attention to detail and adaptability in fast-paced environments.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
4
4
years of professional experience
Work History
Concierge
Mediate Management
Boston, MA
01.2024 - Current
- Improved overall guest satisfaction by consistently exceeding expectations in all aspects of concierge services.
- Contributed to a positive work environment by maintaining a professional demeanor at all times.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Maximized guest satisfaction by promptly addressing concerns and resolving issues.
Bookkeeper
Palladion Services
Boston, MA
08.2022 - 01.2024
- Maintained and processed invoices, deposits, and money logs.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
Security Officer
Northeast Security Inc
Boston, MA
08.2021 - 01.2024
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Education
Associate of Science - Radiology
Bunker Hill Community College
Charlestown, MA05-2026
Skills
- Team player mentality
- Telephone etiquette
- Highly adaptable
- Strong work ethic
- Advanced time management
- Accurate record keeping
- Attention to detail
- Bookkeeping
- Multitasking and organization
Timeline
Concierge
Mediate Management
01.2024 - Current
Bookkeeper
Palladion Services
08.2022 - 01.2024
Security Officer
Northeast Security Inc
08.2021 - 01.2024
Associate of Science - Radiology
Bunker Hill Community College
Similar Profiles
Obiajulu IgweObiajulu Igwe
Lead Concierge at Mediate ManagementLead Concierge at Mediate Management
Jami DeLauriJami DeLauri
Maintenance Service Manager at Mediate ManagementMaintenance Service Manager at Mediate Management
Nickson RomelusNickson Romelus
Lead Concierge at Mediate Management CompanyLead Concierge at Mediate Management Company