Destiny Erickson
Oroville,CA
Summary
Elevated customer satisfaction through effective leadership and operational management in fast-paced environments.,Streamlined scheduling and hiring to boost team efficiency and morale.,Enhanced cash handling processes to ensure accuracy and improve overall service delivery.
Overview
8
8
years of professional experience
Work History
Crew Member
Taco Bell
Oroville, CA
06.2025 - 06.2026
- Executed food preparation processes to ensure high-quality meal standards.
- Managed point-of-sale system operations to ensure efficient transaction processing.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Streamlined operational processes to enhance efficiency.
Shift Manager
Foster’s Freeze
Oroville, CA
09.2021 - 04.2025
- Oversaw staff operations to ensure efficient workflow and productivity.
- Oversaw daily operations to ensure efficiency and productivity.
- Addressed and resolved customer complaints to enhance satisfaction and loyalty.
- Oversaw sanitation protocols to maintain cleanliness standards.
- Facilitated team performance enhancement through strategic collaboration and support.
- Executed replacement of components and performed maintenance on ice cream machines.
Shift Manager
McDonald's
Oroville, CA
03.2018 - 04.2021
- Oversaw staff operations to ensure efficient workflow and productivity.
- Orchestrated employee scheduling for a workforce of 90 individuals.
- Managed resolution of customer complaints to foster satisfaction and loyalty.
- Recruited and onboarded qualified candidates to enhance team capabilities.
- Managed inventory ordering processes to ensure optimal stock levels.
Education
High School - undefined
Fairview High School
Chico, CASkills
- Leadership
- Scheduling
- Hiring
- Customer Service
- Cash Handling
- Food Safety
Timeline
Crew Member
Taco Bell
06.2025 - 06.2026
Shift Manager
Foster’s Freeze
09.2021 - 04.2025
Shift Manager
McDonald's
03.2018 - 04.2021
High School - undefined
Fairview High School