Destiny Fields
Seattle,WA
Summary
Results-oriented Sales Leader specializing in team leadership and strategic retail operations. Expertise in customer engagement and inventory control drives innovative sales strategies that enhance efficiency and revenue growth. Strong background in building lasting customer relationships to support sustained sales success and business development.
Overview
11
11
years of professional experience
Work History
Market Manager
AT&T - Mywireless
Renton, WA
03.2025 - Current
- Achieved established KPIs for the company and regional team by focusing on teamwork and customer satisfaction.
- Coached sales team in effective selling strategies and closing techniques, enhancing team confidence and performance.
- Recruited, interviewed, and hired employees while implementing a mentoring program to foster positive feedback and engagement.
- Directed work of over 30 sales professionals at multiple offices across WA.
Sales Support Lead
AT&T
Tukwila, WA
04.2017 - 02.2025
- Communicated monthly and quarterly initiative progress to internal and external sales teams, ensuring alignment on goals.
- Issued daily Excel reports to management on employee progress, facilitating informed decision-making.
- Managed high call flow levels and responded to employees' technical support.
- Guided team members in enhancing job performance through skill development. on the techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Troubleshoot hardware, software, and network issues to identify and rectify discrepancies.
Sales Floor Manager
Sprint
Maple Valley, WA
05.2015 - 11.2015
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Monitored daily activities and mentored team members to drive performance.
- Resolved customer relations issues promptly to ensure client satisfaction.
- Exceeded sales quotas and increased profitability through effective sales strategy and business
planning.
Education
High School Diploma -
Rainier Beach High School
Seattle, WA06-2010
Skills
- Strategic Planning
- Client relations
- Staff Management
- Technical troubleshooting
- Analytical thinking
- Call management
- Proficient in Microsoft office
Accomplishments
- Management Development Program graduate from a 5-month advanced leadership program for high-performing employees with leadership aspirations.
- Top 10% Sales support with operational audit above 90%
- Top 10 Sales manager Nationally
Timeline
Market Manager
AT&T - Mywireless
03.2025 - Current
Sales Support Lead
AT&T
04.2017 - 02.2025
Sales Floor Manager
Sprint
05.2015 - 11.2015
High School Diploma -
Rainier Beach High School