Destiny Hensley
Mooreland
Summary
Supported business operations through effective management and customer service for 5 years. Assisted in enhancing client satisfaction and promoting business growth by implementing innovative solutions and managing teams. Committed to transitioning into child care by utilizing adaptability and strong work ethic to create nurturing environments for children.
Overview
6
6
years of professional experience
Work History
Housekeeper
Destiny Hensley cleaning services
11.2022 - Current
- Manage cleaning for 13 homes, ensuring high standards and client satisfaction.
- Expanded from part-time to full-time business, demonstrating growth and reliability.
- Developed efficient cleaning routines, enhancing productivity and service quality.
- Resolved client issues promptly, maintaining strong customer relationships.
- Increased clientele through referrals, showcasing trust and service excellence.
Substitute Teacher, K-5
Mooreland Public Schools
10.2025 - 02.2026
- Implemented engaging lesson plans aligned with curriculum standards for diverse K-5 classrooms.
- Adapted instructional strategies to meet varied learning styles and needs of students.
- Collaborated with teachers to support classroom management and enhance student learning experiences.
- Assessed student progress and provided constructive feedback to foster academic growth.
CSR
Rick Phillips/Dillingham Insurance
01.2024 - 03.2025
- Processed payments, greeted clients, managed calls, and issued insurance policies.
- Enhanced customer satisfaction through efficient service and clear communication.
- Utilized strong organizational skills to manage multiple tasks effectively.
- Resolved client inquiries promptly, leading to improved customer retention.
- Contributed to policy sales growth by providing accurate and timely quotes.
Assistant Manager
Jiffy Trip
04.2020 - 09.2022
- Managed store operations during weekends and holidays, ensuring smooth workflow.
- Handled managerial duties in absence of store manager, maintaining operational standards.
- Developed team collaboration, enhancing customer service and store efficiency.
- Addressed and resolved customer issues, improving satisfaction and loyalty.
- Contributed to sales growth by optimizing store layout and inventory management.
Education
High School Diploma -
Buffalo Highschool
Buffalo Oklahoma Skills
- Leadership, Problem Solving, Business Management, Customer Service, Team Management, Organization, Time Management, Work Ethic, Conflict Resolution, Adaptability
LANGUAGES
English (Native).
Timeline
Substitute Teacher, K-5
Mooreland Public Schools
10.2025 - 02.2026
CSR
Rick Phillips/Dillingham Insurance
01.2024 - 03.2025
Housekeeper
Destiny Hensley cleaning services
11.2022 - Current
Assistant Manager
Jiffy Trip
04.2020 - 09.2022
High School Diploma -
Buffalo Highschool