Destiny Hidalgo
El Paso,TX
Summary
Retail professional with hands on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
2
2
years of professional experience
Work History
Cashier
Nordstrom Rack
El Paso, TX
04.2022 - Current
- Welcomed customers offering assistance to help find store items
- Provide excellent service and attention to customers when face to face
- Completed day to day duties accurately and efficiently
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Recognized by management for providing exceptional customer service
- Answered customers questions and provide information on store procedures or policies
- Process refunds
- Stocked shelves with merchandise when needed
- Performed other duties as assigned by management
- Maintained current knowledge of store promotions to highlight sales to customers
- Helped with purchases and signed customers up for rewards program
- Tracked company inventories, moved excess stock and arranged products to improve sales
Cashier
Loves Truck Stop
El Paso, TX
08.2021 - 03.2022
- Welcomed customers
- Offered assistance to help find store items
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Helped customers find specific products
- Answered questions and offered product advice
- Trained new team members in cash register operation, stock procedures, and customer services
- Maintained clean and orderly checkout areas
- Collected payments and provided accurate change.
- Stocked shelves with merchandise when needed
- Scanned items and checked pricing on cash register for accuracy
Education
Online Certification - Pharmacy Technician
Online Certification Course University of Texas
El Paso, TX10-2023
High School Diploma -
Del Valle High School
El Paso, TX06-2018
Skills
- Customer Service
- Customer Assistance
- Cash Handling
- ID Verification
- Payment Processing
- Inventory Control
- Money Handling
- Merchandise Restocking
Timeline
Cashier
Nordstrom Rack
04.2022 - Current
Cashier
Loves Truck Stop
08.2021 - 03.2022
Online Certification - Pharmacy Technician
Online Certification Course University of Texas
High School Diploma -
Del Valle High School