Summary
Overview
Work History
Education
Skills
Timeline
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Destiny Hinton

Las Vegas,NV

Summary

Demonstrated record of accomplishment in maximizing revenue and profits through successful promotional strategies and loan structuring plans. Devoted to keeping operations running smoothly, customers satisfied and inventory moving. Well-organized and proactive with a strong attention to detail and systematic approach.

Overview

5
5
years of professional experience

Work History

Certified Lead Pawnbroker

EZCorp Corporate Office
03.2019 - Current
  • Performed weekly inventory checks and ran reports.
  • Estimated value and gave appraisals of merchandise for prospective clients.
  • Managed database of loan information and customer contact details in POS, maintaining accuracy and using data to improve loan and purchase processes.
  • Performed store open and close procedures as part of shift responsibilities.
  • Accurately and tactfully collected loan payments from customers, collecting over $500 daily and keeping detailed track in pos systems.
  • Monitored aging inventory and placed collateral up for sale upon payoff of loan terms.
  • Processed payments, handled cash and securely initiated bank deposits for pawn shop.
  • Received and processed payments for loan values and item purchased, recording transactions in POS System.
  • Assisted clients with merchandise questions regarding musical instruments, jewelry and electronics.
  • Organized stock overflow room and moved stock to show room when space was available.
  • Prepared all paperwork, checked identifying information and documented transactions.
  • Handled over 20 daily payments, always giving receipts and explaining policies to maintain excellent customer satisfaction.

Sales Associate

Charlotte Russe Clothing
08.2018 - 04.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.

  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Set and achieved company defined sales goals.

Education

High School Diploma -

Beacon Academy Of Nevada
Las Vegas, NV
06.2018

Skills

  • Market Trend Understanding
  • Pricing Strategies
  • Accurate Money Handling Skills
  • Negotiation
  • Online Store Management
  • Legal Compliance
  • Loan Processing
  • Cash Flow Management
  • Payment Processing
  • Recordkeeping Skills
  • Sales Goals
  • Loan Paperwork
  • Merchandise Appraisals
  • Coaching and Training
  • Personable Demeanor

Timeline

Certified Lead Pawnbroker

EZCorp Corporate Office
03.2019 - Current

Sales Associate

Charlotte Russe Clothing
08.2018 - 04.2019

High School Diploma -

Beacon Academy Of Nevada
Destiny Hinton