Summary
Overview
Work History
Education
Skills
Timeline
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Destiny Hoggan

West Valley City,UT

Summary

Accomplished entrepreneur and customer service expert with a proven track record at Destiny Hoggan LLC, enhancing customer satisfaction and loyalty through exceptional service and attention to detail. Skilled in financial planning and relationship building, adept at adapting to market changes and driving business growth through strategic planning and social media marketing.

Overview

8
8
years of professional experience

Work History

Store Owner

Destiny Hoggan Llc
09.2021 - Current
  • Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
  • Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
  • Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
  • Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.

Customer Service Representative

Discover Credit Cards
09.2019 - 09.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Crew Member

Panda Express
09.2018 - 09.2019
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Crew Member

McDonald’s
11.2016 - 09.2018
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Esthetician - Esthetics

Skinworks School of Advanced Skincare
Salt Lake City
03.2021

Skills

  • Business Networking
  • Financial Planning
  • Financial Tracking
  • Social Media Marketing
  • Business marketing
  • Relationship Building
  • Business Development
  • Strategic Planning
  • Small business operations
  • Client Service
  • Attention to Detail

Timeline

Store Owner

Destiny Hoggan Llc
09.2021 - Current

Customer Service Representative

Discover Credit Cards
09.2019 - 09.2021

Crew Member

Panda Express
09.2018 - 09.2019

Crew Member

McDonald’s
11.2016 - 09.2018

Esthetician - Esthetics

Skinworks School of Advanced Skincare
Destiny Hoggan