Destiny Jara
Fresno,CA
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
3
3
years of professional experience
Work History
Broker
Fiesta Auto Insurance
Fresno, CA
11.2025 - 05.2026
- Led insurance policy negotiations to secure optimal coverage for clients.
- Mentored junior brokers on compliance and regulatory requirements within the insurance industry.
- Developed and implemented streamlined processes for client onboarding and policy renewals.
- Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
- Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
Sales Associate
AT&T
Fresno, CA
08.2025 - 11.2025
- Assisted customers with product selection and usage, enhancing overall customer satisfaction.
- Executed sales transactions efficiently using point-of-sale systems, ensuring accurate processing.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Host
IHOP
Fresno, CA
05.2025 - 09.2025
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed waitlist efficiently, optimizing table turnover and guest satisfaction.
- Coordinated with kitchen staff to streamline service flow during peak hours.
- Trained new hosts on operational procedures and customer service standards.
Beauty Advisor
Ulta Beauty Inc.
Fresno, CA
09.2023 - 09.2025
- Advised customers on skincare and cosmetic products, enhancing their purchasing decisions.
- Demonstrated product application techniques, resulting in increased customer engagement.
- Maintained knowledge of current beauty trends and product offerings to support sales initiatives.
- Managed inventory levels, ensuring product availability for customer needs.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
Crew Member
McDonald's Restaurant
Fresno, CA
12.2022 - 05.2025
- Provided exceptional customer service in fast-paced environment, ensuring customer satisfaction and loyalty.
- Operated kitchen equipment safely and efficiently, adhering to food safety standards and protocols.
- Collaborated with team members to maintain cleanliness and organization of workstations during shifts.
- Assisted in training new crew members on operational procedures and customer service best practices.
Education
High School Diploma -
Skills
- Business growth
- Compliance requirements
- Workplace training
- Business relationship building
- Negotiation expertise
- Trustworthiness
- Customer service
- Problem-solving
- Customer engagement
- Team collaboration
- Organization and multitasking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Broker
Fiesta Auto Insurance
11.2025 - 05.2026
Sales Associate
AT&T
08.2025 - 11.2025
Host
IHOP
05.2025 - 09.2025
Beauty Advisor
Ulta Beauty Inc.
09.2023 - 09.2025
Crew Member
McDonald's Restaurant
12.2022 - 05.2025