Results-driven logistics professional skilled in optimizing transportation routes, adhering to compliance standards, and enhancing customer satisfaction. Proven track record in dispute resolution and relationship management.
Overview
21
21
years of professional experience
Work History
Broker
GET Logistics
Naperville, IL
07.2023 - 02.2026
Managed logistics operations to ensure timely delivery of goods.
Developed relationships with carriers to optimize transportation routes.
Analyzed shipping data to improve cost efficiency and service quality.
Coordinated shipment schedules, maintaining compliance with regulations.
Resolved customer inquiries and issues to enhance satisfaction levels.
Collaborated with internal teams to support supply chain initiatives effectively.
Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
Carrier Capacity Representative
Genpro Inc
Rutherford, NJ
11.2012 - 05.2023
Coordinated carrier capacity to optimize freight utilization and enhance service delivery.
Analyzed transportation data to identify trends, improving decision-making processes for capacity management.
Developed strategic relationships with carriers to ensure reliable service and competitive pricing.
Mentored junior team members on best practices in capacity planning and operational efficiency.
Dispatcher
O & S Trucking
Springfield, MO
04.2005 - 08.2012
Coordinated daily dispatch operations, ensuring timely delivery of freight across multiple routes.
Managed communication between drivers and clients, resolving issues promptly to enhance service quality.
Utilized transportation management software to optimize load assignments and track shipments effectively.
Implemented process improvements that increased operational efficiency and reduced delays in dispatching.