DESTINY MAGEE
Oxford,USA
Summary
Dynamic retail professional with extensive experience, excelling in product sales and account management. Proven ability to cultivate client relationships and drive satisfaction through persuasive communication and exceptional service. Adept at utilizing CRM software to enhance customer interactions and achieve sales targets, consistently converting leads into loyal customers.
Overview
4
4
years of professional experience
Work History
Retail Sales Consultant
AT&T
Oxford, MS
12.2024 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase..
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
Wireless Specialist
Russell Cellular Verizon Wireless
Oxford, Mississippi
09.2024 - 12.2024
- Recommended, selected and located merchandise based on customer desires.
- Generated new sales leads through cold calling and networking activities.
Account Service Representative
C SPIRE
Oxford, Mississippi
01.2023 - 09.2024
- Processed orders, returns, exchanges, and refunds efficiently
- Provided detailed explanations of products, services, and account options to customers
- Respond promptly to customer queries and complaints to find solutions and defuse tension.
- Researched customer accounts and identified errors in billing information.
- Responded promptly to customer inquiries via phone and email.
Bank Teller
RENASANT BANK
Tupelo
06.2021 - 08.2022
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy
- Responded and assisted customers with account inquiries and updates
- Entered transactions into computer and issued customer receipts
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse
- Welcomed customers and offered pleasant service during entire transaction
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations
- Maintained confidentiality of bank records and client information
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Sales Associate
JOURNEYS KIDZ
Tupelo
11.2020 - 06.2021
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
- Worked with fellow sales team members to achieve group targets.
Education
BBA - Business Administration
University of Mississippi
MS05-2025
Some College (No Degree) - General Studies
Itawamba Community College
MSSkills
- CRM software knowledge
- Objection handling
- Product and service sales
- Persuasive communication
- Account management
- Strong interpersonal skills
Timeline
Retail Sales Consultant
AT&T
12.2024 - Current
Wireless Specialist
Russell Cellular Verizon Wireless
09.2024 - 12.2024
Account Service Representative
C SPIRE
01.2023 - 09.2024
Bank Teller
RENASANT BANK
06.2021 - 08.2022
Sales Associate
JOURNEYS KIDZ
11.2020 - 06.2021
BBA - Business Administration
University of Mississippi
Some College (No Degree) - General Studies
Itawamba Community College
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