Hi, I’m
Destiny Mathes
Raleigh,NC
Summary
Accomplished Senior Certified Pharmacy Technician with 4 years' experience in retail pharmacies. Personable and energetic with friendly approach to customer service. Extensive knowledge of insurance protocols, medical terminology, and HIPAA guidelines. Collaborates well in a team setting. Highly motivated and excited to pursue Health Care Administrative opportunities.
Overview
7
years of professional experience
2
Certification
4
years of post-secondary education
Work History
Walgreens
Senior Certified Pharmacy Technician
06.2020 - Current
Job overview
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information
- Supervised up to 5 pharmacy technicians and coordinated day-to-day assignments
- Counted, measured and compounded medications following standard procedures
- Solved customer problems in-person or over telephone by aiding with placing orders, navigating systems, and locating items
- Responsible for properly training newly hired technicians
Food Lion
To Go Associate
11.2019 - 03.2020
Job overview
- Worked productively with customers to meet order requirements and service expectations
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route
- Consistently met deadlines and quality goals for accuracy and timeliness
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up
Food Lion
Cashier
02.2018 - 06.2019
Job overview
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Wake Technical Community CollegeRaleigh, NC
Associate of Applied Science from Health Care Administration
12.2026
University Overview
- Currently enrolled in a 2-year program to be completed in 2026
- Focus of this program is to learn office software, medical terminologies, insurance and billing, and more to apply towards a management role.
Clayton High SchoolClayton, NC
High School Diploma
08.2015 - 05.2019
Skills
- Insurance verification
- Maintaining records
- Staff training and development
- Immunization administration
- Point of sale systems proficiency
- Customer relations
- Pharmaceutical calculations
- HIPAA compliance
- Workflow optimization
- Team collaboration
Certification
- CPhT - Certified Pharmacy Technician
- APHA - Certified Immunization Administration
- BLS Certification
Timeline
Senior Certified Pharmacy Technician
Walgreens
06.2020 - Current
To Go Associate
Food Lion
11.2019 - 03.2020
Cashier
Food Lion
02.2018 - 06.2019
Clayton High School
High School Diploma
08.2015 - 05.2019
Wake Technical Community College
Associate of Applied Science from Health Care Administration
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