Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destiny Miller

Bethany,OK

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Optician

Oklahoma City Vision
03.2022 - 06.2023
  • Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
  • Maintained safe, clean and organized environment to increase patient comfort.
  • Verified and updated patient records promptly to guarantee accurate prescription information.
  • Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
  • Confirmed quality control standards were met for all eyewear and contact lenses.

CSR

TTEC
02.2020 - 05.2022
  • Leveraged sales expertise to promote products and capitalize on upsell opportunities.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services, and company information.
  • Answered product and service questions, suggesting other offerings to attract potential customers.

CSR, Sales

Cox
01.2017 - 03.2020
  • Leveraged sales expertise to promote products and capitalize on upsell opportunities.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Provided primary customer support to internal and external customers.

Education

High School Diploma -

Del City High School
Del City, OK
05.2009

Skills

  • Order Preparation
  • Display Building
  • Supply Management
  • Transaction Processing
  • Contact Lens
  • Product Upselling
  • Eyewear Trends
  • Customer Service
  • Eyewear Brands
  • File Insurance
  • Word
  • Excel

Timeline

Optician

Oklahoma City Vision
03.2022 - 06.2023

CSR

TTEC
02.2020 - 05.2022

CSR, Sales

Cox
01.2017 - 03.2020

High School Diploma -

Del City High School

Similar Profiles

CREATE PROFILE
Destiny Miller