Destiny Ramirez
El Monte,CA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
4
4
years of professional experience
Work History
Sales Associate
Ross Dress for Less
El Monte, CA
11.2024 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Babysitter
Myself
Los Angeles, CA
10.2021 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
- Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
- Collaborated closely with parents regarding behavioral issues implementing strategies that improved overall behavior patterns.
- Administered medications by following strict instructions from parents.
- Ensured cleanliness and hygiene by organizing children's living and play areas.
- Provided first aid and care during emergencies, ensuring child safety at all times.
- Assisted in potty training and toilet hygiene.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Responded to inquiries from parents and guardians.
Sales Associate
Food 4 Less Supermarket
El Monte, CA
02.2025 - 03.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Collaborated with team members to achieve monthly sales targets.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Performed cash, card, and check transactions to complete customer purchases.
Cleaner Helper
Rancho Los Amigos National Rehabilitation Center
Los Angeles, CA
10.2020 - 05.2023
- Supported fellow cleaners with various tasks, ensuring efficient completion of assigned duties.
- Maintained a healthy environment for building occupants by consistently removing dust, dirt, and allergens from surfaces.
- Upheld company policies regarding safety protocols, leading to zero workplace accidents during my tenure as cleaner helper.
- Improved cleanliness and sanitation by diligently performing daily cleaning tasks.
- Enhanced workplace safety by promptly addressing spills and other hazards on floors and walkways.
- Completed deep cleans as scheduled, resulting in improved overall cleanliness levels within the facility.
- Assisted in maintaining outdoor areas such as entryways and walkways, removing debris and ensuring a welcoming first impression for visitors.
- Reduced cross-contamination risks through proper use of color-coded cleaning materials and sanitizing equipment after each use.
- Exceeded expectations in restroom maintenance, providing clean facilities for users while adhering to strict hygiene standards.
- Contributed to a well-organized stockroom by monitoring inventory levels and promptly notifying supervisors of supply needs.
- Removed trash, debris and other waste materials from premises.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Organized and used industrial cleaning products following strict safety procedures.
- Emptied trashcans and transported waste to collection areas.
- Used time management and efficient cleaning methods to meet deadlines.
- Provided assistance to other staff members with cleaning of difficult areas.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Maintained floor cleaning and waxing equipment.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Education
High School Diploma -
City of Angels
Los Angeles, CA12.2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Goal oriented
- Outgoing personality
- Flexible schedule
- Verbal/written communication
- Stocking and receiving
- Cash register operation
- Client service
- Conflict resolution
- Store opening and closing
- Meeting deadlines
- Sales training
- Order processing
- Sales goals attainment
- Fitting room maintenance
- Sales forecasting
- Self-checkout assistance
- Friendly and outgoing
- Merchandising
- Excellent communication skills
- Reading comprehension skills
- Retail merchandising expertise
Languages
Spanish
Elementary
Timeline
Sales Associate
Food 4 Less Supermarket
02.2025 - 03.2025
Sales Associate
Ross Dress for Less
11.2024 - Current
Babysitter
Myself
10.2021 - Current
Cleaner Helper
Rancho Los Amigos National Rehabilitation Center
10.2020 - 05.2023
High School Diploma -
City of Angels