Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Destiny RAMOS

Palm Coast,FL

Summary

Highly experienced Customer Representative known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Associate

Culvers
07.2024 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Pet-care Specialist

PetSmart Charities
09.2020 - 07.2024
  • Maintained a safe and clean environment for pets by regularly sanitizing living spaces and play areas.
  • Handled animals safely and remained calm in different situations.
  • Educated pet owners on best practices for maintaining optimal health, safety, and happiness for their animals at home.
  • Helped potential adopters navigate processes, completed paperwork and assessed suitability for animals.
  • Contributed to business growth by fostering strong relationships with clients leading to referrals and repeat bookings.
  • Managed scheduling effectively to accommodate multiple appointments while ensuring adequate attention was given to each pet's needs throughout the day.

Brand Ambassador

American Eagle & Aerie
07.2021 - Current
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.

Home Health Aide

Maxim Healthcare
09.2017 - 04.2018
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Education

High School Diploma -

Greenbrier High School
Evans, GA
05.2016

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Meeting deadlines
  • Goal-Driven
  • Upselling

Certification

  • Phlebotomist, [ Phlebs 'R' Us LLC ] - 2024
  • CNA, [ Maxim Healthcare ] - 2017

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Culvers
07.2024 - Current

Brand Ambassador

American Eagle & Aerie
07.2021 - Current

Pet-care Specialist

PetSmart Charities
09.2020 - 07.2024

Home Health Aide

Maxim Healthcare
09.2017 - 04.2018

High School Diploma -

Greenbrier High School

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Destiny RAMOS