Destiny Rebeck
Newport News,VA
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
2
2
years of professional experience
Work History
Barista Trainer
Starbucks
Newport News, VA
01.2020 - Current
- Customized training strategies based on individual barista knowledge, experience and strengths.
- Handled cash and processed payments accurately to avoid errors.
- Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
- Taught proper procedures and strategies for success to new employees.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Upsold specialty items with beverages, increasing store sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
High School Diploma -
Denali Peak
Anchorage, AK03.2020
Skills
- Creative Solution Development
- Course Materials Development
- Orientation and Onboarding
- Clear Communication
- Problem Solving
- Innovative Training Approaches
- Hospitality and Professionalism
- Organization and Prioritization
- Detail-Oriented
- Customer Service
- Product Upselling and Cross Selling
- Cash Handling
- Food Serving and Preparation
- Available Weekends
- Adaptable and Flexible
- Spanish Fluency
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Barista Trainer
Starbucks
01.2020 - Current
High School Diploma -
Denali Peak
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