Destiny Stewart
Mesa,AZ
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
20
20
years of professional experience
Work History
Patient Coordinator
My Dentist Az
Mesa, AZ
08.2012 - 05.2024
- Coordinated patient appointments and maintained appointment schedule.
- Developed and implemented patient intake forms to ensure accurate information was collected.
- Answered incoming calls from patients, providers, and insurance companies in a courteous manner.
- Managed medical records by filing documents into appropriate folders according to established protocols.
- Prepared patient charts prior to visits as well as updated records after each visit.
- Monitored compliance with HIPAA regulations regarding confidentiality of patient information.
- Pulled patient files and verified insurance before patient's appointment.
Dental Assistant
My Dentist Az
Mesa, AZ
02.2004 - 07.2012
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Took digital X-rays of teeth using radiographic equipment.
- Sterilized instruments according to established guidelines and protocols.
- Kept accurate records of dental treatments provided for each patient's visit.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Laid out dental instruments and equipment before procedures.
- Explained dental services and payment plans to help patients make informed decisions.
Education
Dental Assisting
Apollo College
Mesa, AZ04-2002
High School Diploma -
Globe High School
Globe, AZ05-1989
Skills
- Patient Care and Education
- Appointment Scheduling
- Organizational standards
- Filing and Recordkeeping
- Interdepartmental Collaboration
- Payment Collection
- HIPAA Compliance
- Customer Service
- Documentation
- Attention to Detail
- Registration and Scheduling
- Medical History Documentation
References
References available upon request.
Timeline
Patient Coordinator
My Dentist Az
08.2012 - 05.2024
Dental Assistant
My Dentist Az
02.2004 - 07.2012
Dental Assisting
Apollo College
High School Diploma -
Globe High School