Destiny Thomas
Grand Prairie,TX
Summary
I am very goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Also Committed and hardworking with experience processing transactions and assisting customers. I would like to consider myself extremely dedicated to resolving issues, answering customer questions and ringing up customers. Most people around me consider me to be very friendly and reliable when offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
3
3
years of professional experience
Work History
Sales Associate, Cashier
HomeGoods, TJX Companies
09.2021 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Sales Associate, Cashier
Kohl's
09.2019 - 06.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Education
No Degree - Social Work
Dallas College- Mountain View
05.2026
High School Diploma -
`South Grand Prairie High School
06.2022
Skills
- Merchandise Recommendations
- Building Customer Loyalty
- Adaptable and Flexible
- Loss Prevention Procedures
- Credit Card Applications
- Team Cooperation
- Merchandise Restocking
- Positive Customer Engagement
- Safety and Cleanliness Standards
- Merchandising and Display
- Returns and Exchanges
- Item Ticketing and Pricing
- Rewards Programs
Timeline
Sales Associate, Cashier
HomeGoods, TJX Companies
09.2021 - 08.2022
Sales Associate, Cashier
Kohl's
09.2019 - 06.2020
No Degree - Social Work
Dallas College- Mountain View
High School Diploma -
`South Grand Prairie High School
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