Summary
Overview
Work History
Education
Skills
References
Certification
Languages
References
Timeline
RegisteredNurse

Destiny Thomas

Brooklyn,NY

Summary

Accomplished Nursing Assistant with a proven track record at NYU Langone, adept in patient care and safety, and EKG analysis. Excelled in enhancing patient satisfaction and streamlining operational efficiency, evidenced by improved quarterly profits. Skilled in medical records management and fostering team performance, demonstrating both hard and soft skills critical to healthcare excellence.

Overview

1
1
years of professional experience
2
2
Certification

Work History

Nursing Assistant

Nyu Langone
Mineola, NY
12.2023 - 03.2024
  • Assisted patients with daily activities under nurse's supervision to provide essential care and emotional support.
  • Collected specimens from patients for laboratory testing purposes.
  • Ensured that all equipment was functioning properly prior to use.
  • Engaged with patient family and friends to provide courteous visit experience.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Implemented fall prevention techniques as specified in plan of care.
  • Promoted patient satisfaction by assisting with bathing, dressing and exercising.
  • Maintained sanitary conditions by providing immediate wound care and dressing changes.
  • Assessed vitals and noted medical information to report changes to nursing staff and physicians.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
  • Provided assistance to medical staff during tests, treatments and emergency procedures.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Demonstrated proficiency in using various types of EKG machines such as 12-lead ECGs and portable systems.
  • Reviewed ECG tracing strips for accuracy before submitting them for physician review.
  • Provided technical support for telemetry systems and ensured proper functioning of all equipment.

Lead Concierge

1 Hotel Brooklyn Bridge
Brooklyn, USA
02.2022 - 11.2023
  • Used internal software to process doctors' appointments, tours, and arriving packages.
  • Worked successfully with diverse co-workers to accomplish goals and address issues related to our products and services.
  • Oversaw fast-paced desk operations and guests' needs at a busy facility.
  • Maintained knowledge of local attractions, events, and nightlife to offer current advice.
  • Maintained records of guest complaints and compliments.
  • Answered guest questions regarding local area, facilities and amenities.

Scheduling Specialist

G4S Secure Solutions
New York, USA
05.2019 - 11.2021
  • Managed scheduling and dispatching for over 25,000 security officers across more than 500 sites.
  • Coordinated with the VP of the NYC Metropolitan Market and the Operations Manager to meet evolving scheduling needs, resulting in increased quarterly profits and maximizing the company's goals.
  • Identified areas for improvement and assisted with implementing new processes for better efficiency for clients, including 10 Hudson Yards (2021 BOMA MAC Award for Best Operating Office Building).
  • Coordinated company events with venues and advised staff of pertinent details.
  • Created new accounts and updated existing accounts with most current details.
  • Scheduled and confirmed appointments.

Field Supervisor

International Protective Service Agency
New York, USA
07.2017 - 05.2019
  • Responsible for ensuring a safe and secure environment for all site employees, visitors, and guests.
  • Organized and staffed security teams for specific events in the NYC metropolitan area.
  • Maintained compliance, protected the assets and property of the client's company, and escalated incident reports and infractions to the Operations Manager.
  • Developed strategies for improving operational efficiency in the field operations department.
  • Liaised with project managers and clients, ensuring expectations and deadlines were met.
  • Reported project progress, site problems and labor status to supervisors.
  • Established and enforced procedures and work standards, promoting team performance and safety.
  • Conducted regular site inspections to maintain quality control standards.

Education

Some College (No Degree) - Accounting

Monroe College
Bronx, NY

Skills

  • BuildingLink
  • AvidXchange
  • Winteam
  • Labor scheduling
  • Patient care and safety
  • Medical records management
  • Vital sign monitoring
  • Infection control
  • Medical terminology
  • Healthcare ethics
  • Infection control procedures
  • CPR/AED
  • ECG monitoring
  • EKG analysis

References

References and writing samples available upon request.

Certification

  • CPR
  • CCMA - Certified Clinical Medical Assistant

Languages

English
Professional

References

References available upon request.

Timeline

Nursing Assistant

Nyu Langone
12.2023 - 03.2024

Lead Concierge

1 Hotel Brooklyn Bridge
02.2022 - 11.2023

Scheduling Specialist

G4S Secure Solutions
05.2019 - 11.2021

Field Supervisor

International Protective Service Agency
07.2017 - 05.2019

Some College (No Degree) - Accounting

Monroe College

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