Destiny Tucker

• Managed remote and telephone complaints and requests from more than 100 customers daily
• Performed regular assessments of customer complaints and provided suggestions to improve customer satisfaction and retention by 15%

Exceeded customer satisfaction goals by 15%-30% month over month and identified opportunities to enhance thecustomer experience

• Served more than 80 customers daily, assisting in locating products and finalizing sales transactions.

• I was responsible for maintaining the organization and presentation of clothing and accessories
• My duties included assisting customers in finding specific items, providing recommendations, and ensuring a positive shopping experience
• I managed inventory by restocking shelves, processing shipments, and conducting regular inventory checks
• Additionally, I maintained the cleanliness and orderliness of the department, arranged displays according to seasonal trends, and efficiently handled customer inquiries and returns
• This role required strong attention to detail, excellent customer service skills, and the ability to work effectively both independently and as part of a team.

• Operated cash registers and processed customer transactions efficiently and accurately
• Provided excellent customer service by greeting and assisting customers in a friendly and efficient manner
• Prepared food and beverages according to company standards and recipes
• Maintained a clean and organized work environment to ensure a safe and sanitary food preparation area
• Worked effectively as part of a team to achieve daily operational goals and tasks.