Destiny Whitmore
Tallahassee,FL
Summary
Dynamic and dedicated professional with extensive experience in customer service at Crafty Crab. Proven ability to enhance customer satisfaction through effective communication and cash handling. Recognized for maintaining a balanced cash drawer and fostering a positive shopping environment, demonstrating strong work ethic and empathy in all interactions.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
14
14
years of professional experience
Work History
Cashier
Crafty Crab
Tallahassee, FL
07.2025 - Current
- Collaborated with team members to streamline checkout processes during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Monitored cash drawer for discrepancies, maintaining accountability throughout shifts.
- Maintained cleanliness and organization of the cashier area to enhance customer experience.
Receptionist
Lady Of Elegance
Memphis, TN
01.2018 - 07.2023
- Coordinated communication between departments to facilitate seamless information flow.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Maintained strict confidentiality of sensitive information, upholding privacy standards.
- Developed and maintained filing systems, improving document retrieval efficiency.
- Handled incoming calls with professionalism, addressing inquiries and directing calls appropriately.
- Scheduled, coordinated and confirmed appointments and meetings.
- Routed incoming mail and messages to relevant personnel without delay.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Resolved customer problems and complaints.
Server/Drive-Thru Cashier
Sonny's BBQ
Tallahassee, FL
12.2019 - 03.2022
- Delivered exceptional customer service, ensuring positive dining experiences for guests.
- Trained and mentored new staff on menu knowledge and service protocols.
- Managed multiple tables efficiently, prioritizing tasks to enhance workflow.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Resolved guest complaints promptly, maintaining high satisfaction levels.
- Maintained cleanliness and organization of dining areas in compliance with health standards.
- Implemented upselling techniques, increasing sales of specials and beverages.
Home Care Provider
Homehealthfoundation
Tallahassee, FL
05.2021 - 02.2022
- Provided personalized care and assistance to clients, enhancing daily living activities and overall well-being.
- Developed and implemented care plans tailored to individual client needs, ensuring compliance with health standards.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Monitored client health conditions, documenting changes accurately to inform caregivers and healthcare professionals.
Cashier
Checkers Rally's
Memphis, TN
07.2011 - 12.2019
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted in training new cashiers on register operations and customer service protocols.
- Maintained cleanliness and organization of the cashier area to enhance customer experience.
- Resolved customer inquiries and concerns, ensuring a positive shopping environment.
- Monitored cash drawer for discrepancies, maintaining accountability throughout shifts.
Education
High School Diploma -
Southwind High
Memphis, TNSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Customer service excellence
- Cash register operation
- Written and verbal communication
- Professionalism and courtesy
Timeline
Cashier
Crafty Crab
07.2025 - Current
Home Care Provider
Homehealthfoundation
05.2021 - 02.2022
Server/Drive-Thru Cashier
Sonny's BBQ
12.2019 - 03.2022
Receptionist
Lady Of Elegance
01.2018 - 07.2023
Cashier
Checkers Rally's
07.2011 - 12.2019
High School Diploma -
Southwind High