Destiny Williams
Norfolk,VA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Patient Care Technician
HCA
06.2023 - 04.2024
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Team Leader
Panera Bread
03.2020 - 07.2023
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Sales Associate
Victoria's Secret & PINK
04.2022 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Kids Club Associate
Holiday Inn
04.2021 - 08.2021
- Monitored all activities to maintain maximum level of safety.
- Enhanced children''s learning experiences by incorporating age-appropriate activities and creative play into daily routines.
- Maintained a clean, organized, and inviting environment that fostered exploration, creativity, and learning for all Kids Club members.
- Served as a mentor to new staff members, providing training on policies, procedures, and best practices for working with children.
Education
Associate of Arts -
Northwest Florida State College
Niceville, FL08.2023
High School Diploma -
Fort Walton Beach High School
Fort Walton Beach, FL05.2020
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Flexible Schedule
Timeline
Patient Care Technician
HCA
06.2023 - 04.2024
Sales Associate
Victoria's Secret & PINK
04.2022 - 06.2023
Kids Club Associate
Holiday Inn
04.2021 - 08.2021
Team Leader
Panera Bread
03.2020 - 07.2023
Associate of Arts -
Northwest Florida State College
High School Diploma -
Fort Walton Beach High School