Destiny Wolfe
Summary
Resourceful and adaptable individual with 10 years in customer service and infection control. Proven ability to foster teamwork and resolve issues efficiently, compassionate, and ready to support a positive and safe environment in an acute care setting.
Overview
13
13
years of professional experience
Work History
Housekeeper
Citrus Health and Rehab
10.2025 - Current
- Cleaned patient rooms and common areas to maintain a sanitary environment.
- Assisted staff with setting up rooms for activities and special events.
- Collaborated with team members to complete daily cleaning tasks efficiently.
- Provided friendly service to residents, promoting a welcoming atmosphere.
- Helped create a safe environment by following infection control policies.
Patient Registrar
Citrus Memorial Hospital
08.2020 - 10.2021
- Conducted patient screenings before and during admissions to ensure readiness for care.
- Collected and verified patient information for accurate documentation.
- Coordinated with medical staff to facilitate efficient patient flow.
- Interpreted physician orders to schedule necessary tests and confirm adherence to admission criteria.
- Ensured compliance with HIPAA regulations by maintaining confidentiality of patient health information.
- Answered telephones and directed calls to appropriate medical or administrative staff.
Dispatcher
Dash Transport
03.2013 - 09.2016
- Responded immediately to emergencies by initiating outbound calls to police agencies and emergency contacts.
- Resolved issues or delays by coordinating with drivers and clients effectively.
- Resolved customer complaints related to service issues or delays.
- Developed strong relationships with drivers to enhance communication and teamwork.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
Education
Citrus High School
Inverness, FL01-2014
Skills
- Cleaning techniques
- Infection control
- Safety compliance
- Knowledge of Healthcare software
- Inventory management
- Time management
- Adaptability
- Problem solving
- Client relations
- Patient flow coordination
- Team collaboration
- Strong interpersonal skills
- Active listening
- Professionalism and ethics
Timeline
Housekeeper
Citrus Health and Rehab
10.2025 - Current
Patient Registrar
Citrus Memorial Hospital
08.2020 - 10.2021
Dispatcher
Dash Transport
03.2013 - 09.2016
Citrus High School