Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

DESTYNEE VILLOCH

Queens,NY

Summary

Experienced program manager with a background in team leadership and client relations, transitioning into the beauty and wellness industry. Skilled in delivering exceptional customer service, managing front desk operations and ensuring smooth scheduling and client satisfaction. Pursuing entry-level esthetician roles while advancing education in esthetics, and eager to apply strong communication and organizational skills in a front desk capacity.

Overview

8
8
years of professional experience

Work History

Program Supervisor

AHRC
The Bronx, New York
01.2023 - 03.2025
  • Supervised and evaluated performance of direct support professionals, promoting a productive work environment.
  • Managed high volume of incoming calls, addressing inquiries and routing to appropriate staff.
  • Warmly welcomed program participants and visitors, ensuring a positive first impression.
  • Coordinated schedules using Microsoft Office, facilitating timely operations.

Community Support Professional

AHRC
08.2017 - 12.2022
  • Delivered personalized support to clients, fostering a positive environment.
  • Served as primary contact for clients and families, addressing inquiries with empathy.
  • Maintained detailed client records and schedules, showcasing strong organizational skills.
  • Managed high-volume client interactions, ensuring clear and solution-focused communications.

Seasonal Cashier

Target
The Bronx, New York
09.2019 - 01.2020
  • Processed cash and credit transactions accurately, ensuring attention to detail with petty cash.
  • Delivered exceptional customer service in fast-paced retail environment while efficiently addressing inquiries.
  • Maintained organized checkout area and assisted with stocking and inventory to enhance store efficiency.

Education

Esthetics

Christine Valmy School of Esthetics
1501 Broadway
12-2025

Associate of Arts - Digital Communications And Multimedia

Bronx Community College of The City University of New York
The Bronx, NY

Skills

  • Appointment scheduling and management
  • Telephone etiquette
  • Customer service and relations
  • Office administration
  • Microsoft Office proficiency
  • Leadership and Team supervision

Accomplishments

  • Implemented a new digital filing system as program supervisor
  • Recognized as a top performer in client skincare consultations
  • Elected peer group leader for at risk youth, providing mentorship, guidance, and structured support to promote personal growth and resilience
  • Facilitated mentorship for staff- led Broadway performances and fashion shows, fostering community engagement and creative expression

Timeline

Program Supervisor

AHRC
01.2023 - 03.2025

Seasonal Cashier

Target
09.2019 - 01.2020

Community Support Professional

AHRC
08.2017 - 12.2022

Esthetics

Christine Valmy School of Esthetics

Associate of Arts - Digital Communications And Multimedia

Bronx Community College of The City University of New York

Similar Profiles

CREATE PROFILE