Destyni Garza
Elsa,TX
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
With a proven track record at RGV Family Dentistry, I excel in file organization and fostering strong customer relationships. My expertise in maintaining confidentiality alongside adaptability has significantly enhanced operational efficiency and customer satisfaction. My leadership as a business owner further showcases my ability to exceed expectations through innovative solutions and attentive service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Records File Clerk
RGV Family Dentistry
06.2023 - 08.2023
- Examined, categorized, and sorted incoming documents.
- Created, implemented and monitored filing systems for easy retrieval of records.
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Monitored and updated filing systems to meet organization standards.
- Responded promptly to internal document requests from colleagues, providing excellent customer service while minimizing disruptions to workflow.
- Restored old files and archived completed files for future reference.
- Managed sensitive or confidential files with attention to data security and storage policies.
- Maintained confidentiality and security of all records, ensuring compliance with privacy regulations.
Insurance Verification Clerk
RGV Family Dentistry
06.2023 - 08.2023
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Updated patient records with accurate, current insurance policy information.
Business Owner
DJ's Masks
03.2020 - 03.2021
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Education
Bachelor of Science - Civil Engineering
Texas State University
San Marcos, TX05-2027
High School Diploma -
Edinburg High School
Edinburg, TX06-2023
Skills
- Written and verbal communication
- File organization
- Teamwork
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking
- Excellent communication
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
Certification
- OSHA 30 US Department of Labor January 2023(Current)
- NCCER Certification January 2022(Current)
Languages
Spanish
Limited Working
Timeline
Medical Records File Clerk
RGV Family Dentistry
06.2023 - 08.2023
Insurance Verification Clerk
RGV Family Dentistry
06.2023 - 08.2023
Business Owner
DJ's Masks
03.2020 - 03.2021
Bachelor of Science - Civil Engineering
Texas State University
High School Diploma -
Edinburg High School
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