Deva Williamson

• Established work culture of accountability to drive operational excellence and lead initiatives to improve team morale.
• Trained sales staff build value in product to meet monthly sales goals
• Coordinated monthly community and B2B events to generate leads
• Demonstrated proficiency in proactive outbound calling for prospecting.
• Repaired all equipment in the event of failure and always ensured safety of the studio.

• Ensure the safety of 8-100 Clients daily
• Create custom solutions for individual clients
• Maintain equipment safety and facilities inventory
• Organize and plan special events
• Market programs to members and non-members.
• Coach clients through nutrition and personal development

• Scheduling and coach coverage for 6 coaches

• Assisted in all aspects of retail store management to achieve all financial, operational, and customer satisfaction goals
• Lead, coached and directed a team of 8-14 Retail Sales Consultants to meet or exceed all goals in the sale of wireless, internet and television services while providing a high-level of customer service and outstanding buying experience.
• Collaborated with the Store Manager to ensure employees are trained and customers receive the highest level of service.
• Oversaw all aspects of store operational duties including inventory, merchandising, stocking, and maintenance.
• Handled confidential and personal information and records in a sensitive and timely manner.
• Reviewed and initiated operational compliance of back-office processes, procedures, reports, documentation and policies.

• Created curriculum, taught in person and online baking classes to 6-
  200 ctuidante at a timo
• Drew up client contracts.
• Established marketing collateral to progress leads and convert customers
• Networked within the community
• Maintained budget and PAL on a monthly and quarterly basis.
• Performed live, televised cooking demonstrations.
• Curated teams of seasoned and upcoming chefs to collaborate for editorial, televised and competitive purposes.