Devan Caricofe

• Served as a primary point of contact for customers, providing professional and friendly service in a fast-paced environment.

• Assisted with scheduling, training, and supporting teller staff to ensure smooth daily operations.

• Resolved customer concerns and escalated complex issues when necessary.

• Maintained accurate records and ensured compliance with company policies and procedures.

• Handled sensitive customer information with discretion and confidentiality.

Collaborated with management and team members to improve customer experience and branch efficiency.

• Greeted customers and assisted with account inquiries, transactions, and service requests.

• Answered questions, provided information, and directed customers to appropriate departments.
• Maintained detailed transaction records and balanced cash drawers daily.
• Built strong customer relationships through excellent communication and attentive service.