Devanee George
Fernley,NV
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registration Coordinator
Atrium Staffing LLC
03.2025 - 05.2025
- Executed accurate data entry to maintain the integrity and completeness of I-9 forms
- Organized and streamlined record management systems to enhance efficiency and accessibility.
- Reviewed I-9 documents for accuracy
- E-Verify trained
Policy Services Representative
Randstad/SageSure Insurance Managers, LLC.
08.2022 - 06.2023
- Navigated complex insurance policies and procedures to assist customers with claim filing and coverage questions.
- Maintained accurate and up-to-date records through efficient data entry practices.
- Managed policy updates, renewals, and modifications in compliance with company guidelines.
- Provided exceptional customer service by addressing inquiries and resolving issues in a timely and professional manner.
- Resolved challenging problems by analyzing root causes and implementing effective solutions.
Wireless Apprentice
DISH, LLC
04.2022 - 07.2022
- Troubleshooted network issues to identify and resolve connectivity problems efficiently.
- Provided exceptional customer support to address inquiries and technical concerns promptly.
Customer Service Representative
Everise
10.2021 - 04.2022
- Health insurance questions and concerns
- Customer service
- Health plan knowledge
Membership Recruitment Manager
LegalMatch.com
02.2020 - 04.2021
- Created engaging marketing campaigns that resonated with target audiences.
- Managed a centralized membership database to ensure accurate and up-to-date information.
- Collaborated closely with the sales team to align marketing efforts with overall business goals.
- Developed innovative recruitment strategies to attract top talent to the organization.
- Analyzed membership data to identify trends and inform strategic decision-making processes.
Transaction Specialist
Infosys BPO Limited
11.2018 - 12.2019
- Entered large volumes of data with accuracy and efficiency.
- Provided exceptional customer service to ensure client satisfaction and loyalty.
- Suggested and implemented process improvements to streamline workflow.
- Resolved complex issues through effective problem-solving skills.
Processor
Arvato
07.2017 - 08.2018
- Resolved complex issues efficiently and effectively to ensure customer satisfaction.
- Entered and maintained accurate data in company databases to support operational functions.
- Processed orders promptly and accurately to meet customer demands.
- Provided exceptional customer service by addressing inquiries and concerns in a timely manner.
Education
Certification - Google It Professional Certification Program
Merit America
12.2024
Certification - Certified Clinical Medical Assistant
TMCC
12.2016
Bachelor's Degree - Political Science
University of Nevada-Reno
12.2015
High School Diploma - undefined
Fernley High School
12.2014
Skills
- Account Management
- Communication Skills
- Conflict Resolution
- Customer Service
- Data Entry
- Document Management
- E-Verify
- Electronic Health Records
- Health Insurance
- Homeowners Insurance
- I-9 Form
- Information Technology
- Problem Solving Skills
- Troubleshooting
Certification
Google IT Support Professional Certification
Timeline
Registration Coordinator
Atrium Staffing LLC
03.2025 - 05.2025
Policy Services Representative
Randstad/SageSure Insurance Managers, LLC.
08.2022 - 06.2023
Wireless Apprentice
DISH, LLC
04.2022 - 07.2022
Customer Service Representative
Everise
10.2021 - 04.2022
Membership Recruitment Manager
LegalMatch.com
02.2020 - 04.2021
Transaction Specialist
Infosys BPO Limited
11.2018 - 12.2019
Processor
Arvato
07.2017 - 08.2018
Certification - Google It Professional Certification Program
Merit America
Certification - Certified Clinical Medical Assistant
TMCC
Bachelor's Degree - Political Science
University of Nevada-Reno
High School Diploma - undefined
Fernley High School
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