Devanny Ochoa
Sioux City,IA
Summary
Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Target
08.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Worked closely with shift manager to solve problems and handle customer concerns.
Personal Shopper
Walmart
08.2021 - 08.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Education
CNA Certificate - Nursing
Western Iowa Tech Community College
Sioux City, IA05.2027
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Dressing assistance
- Patient Transfers
- Reliable team player
- Patient Safety Management
- Infection Control
- Oral Hygiene
- Certified in CPR/AED
- Patient Care Quality
- Certified Nursing Assistant
- CNA Certification
- Family Communication
- Bedsore Prevention
- Compassion and Empathy
- Patient Care
- Bilingual
Certification
CNA- certified nursing assistant.
CPR
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Cashier
Target
08.2023 - Current
Personal Shopper
Walmart
08.2021 - 08.2023
CNA Certificate - Nursing
Western Iowa Tech Community College