Summary
Overview
Work History
Education
Skills
Timeline
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DeVaughn Massey

St. Louis,MO

Summary

I am passionate about anything I do, but I specialize in working with my hands. I am a Ranken alumni with carpentry skills under my belt. Looking for a hands-on career where I can be productive and gain more skills.

Overview

4
4
years of professional experience

Work History

Delivery Driver

Amazon
St. Louis, MO
03.2024 - 09.2024
  • Delivering amazon packages to customers

Carpenter

Builders Block
St. Louis, MO
01.2024 - 03.2024
  • Building house from ground up
  • Woodwork
  • Painting
  • Roof work

Production Associate

Deli-Star
St. Louis, MO
08.2022 - 01.2024
  • Rolling and Cutting meat to be packaged and shipped
  • Machine maintenance when necessary
  • Operates plate pallets
  • Helped train new hires on job duties

Customer Service Representative

Charter Spectrum
St. Louis, MO
04.2021 - 08.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Answered constant flow of customer calls with minimal wait times
  • Offering advice and assistance to customers, paying attention to special needs or wants

Customer Service Representative

SITEL Worldwide
St. Louis, MO
04.2020 - 04.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Answered constant flow of customer calls with minimal wait times
  • Offering advice and assistance to customers, paying attention to special needs or wants
  • Responded to customer requests for products, services and company information
  • Provided primary customer support to internal and external customers

Education

Carpentry - Wielding, Interior and Exterior building

Ranken
St Louis, MO
12.2023

High School Diploma -

McClure North High School
St Louis, MO
05.2019

Skills

  • Efficient and Detail-Oriented
  • Great with Plate Pallet
  • Upbeat and Positive Personality
  • Calm and Professional Under Pressure
  • Work well with my Hands
  • Building Customer Trust and Loyalty
  • Time Management
  • Microsoft Windows
  • Microsoft Exchange

Timeline

Delivery Driver

Amazon
03.2024 - 09.2024

Carpenter

Builders Block
01.2024 - 03.2024

Production Associate

Deli-Star
08.2022 - 01.2024

Customer Service Representative

Charter Spectrum
04.2021 - 08.2022

Customer Service Representative

SITEL Worldwide
04.2020 - 04.2021

Carpentry - Wielding, Interior and Exterior building

Ranken

High School Diploma -

McClure North High School
DeVaughn Massey