Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Deven Agyapong

Shakopee,MN

Summary

Proactive team player with experience in training and mentoring staff. Skilled in relationship building and process optimization, contributing to effective retail management and streamlined operations. Aiming to leverage expertise to enhance team performance and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Starbucks Barista

Target
Shakopee, MN
05.2024 - 05.2026
  • Prepared and served high-quality coffee beverages, enhancing customer satisfaction.
  • Operated espresso machines and blenders to craft specialty drinks, contributing to menu variety.
  • Handled cash register transactions and processed payments efficiently.
  • Collaborated with team members to ensure smooth daily operations.
  • Greeted customers and took beverage orders while providing personalized recommendations based on taste preferences.

Public Affairs Intern

Scott County Public Affairs
Shakopee, Minnesota
02.2025 - 04.2025

Collaborated with diverse coworkers to achieve project goals and resolve product and service-related issues.

  • Evaluated customer needs during interactions to enhance service delivery.
  • Maintained updated knowledge through continuing education and advanced training.
  • Leveraged software and tools to streamline processes and enhance operational performance.

Associate Digital Shopper

Walmart
Shakopee, Minnesota
05.2023 - 04.2024
  • Managed digital inventory systems to ensure accurate stock levels.
  • Collaborated with team members to enhance customer shopping experience.
  • Facilitated smooth checkout processes for online and in-store purchases.
  • Assisted customers with product selection and online order fulfillment.

Crew Trainer

McDonald's
Shakopee, Minnesota
05.2022 - 05.2023
  • Trained new crew members on service procedures and food safety guidelines.
  • Maintained cleanliness and organization of kitchen and dining areas to support operational efficiency.
  • Facilitated team meetings to improve communication and streamline operations.
  • Monitored food preparation for compliance with quality standards, ensuring customer satisfaction.
  • Supported inventory management by restocking supplies and tracking usage.

Sales Associate- Games and Merchandise

Vallet Fair
Shakopee, MN
07.2021 - 10.2021
  • Delivered product knowledge and tailored recommendations, enhancing customer satisfaction.
  • Worked with team members to achieve daily sales targets and improve overall store performance.
  • Addressed customer inquiries and resolved issues promptly, contributing to a positive shopping experience.
  • Greeted customers and provided exceptional customer service.

Education

High School Diploma -

Shakopee High School
Shakopee, MN
06-2025

Skills

  • Retail management
  • Exceptional customer service
  • Digital inventory management
  • Organization and time management
  • Team collaboration
  • Relationship building
  • Composed under pressure

Languages

English
Professional
Twi
Native/ Bilingual

Accomplishments

  • One Team Award- Valley Fair
  • Dean's List- Minnesota State University Mankato

Timeline

Public Affairs Intern

Scott County Public Affairs
02.2025 - 04.2025

Starbucks Barista

Target
05.2024 - 05.2026

Associate Digital Shopper

Walmart
05.2023 - 04.2024

Crew Trainer

McDonald's
05.2022 - 05.2023

Sales Associate- Games and Merchandise

Vallet Fair
07.2021 - 10.2021

High School Diploma -

Shakopee High School
Deven Agyapong