Gillian Hammett
Tucson,AZ
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
1
1
year of professional experience
Work History
Starbucks Barista
Starbucks
08.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Used POS system to accurately enter orders and process payments.
- Communicate and collaborate with co-workers easily.
Front Desk Receptionist
Tucson Dance Academy
08.2022 - 06.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Education
Bachelor of Science -
University of Arizona
Tucson, AZ05.2027
High School Diploma -
Mountain View High School
Tucson, AZ05.2023
Skills
- Setting Reservations
- Front Desk Reservations
- Listening Skills
- Customer Assistance
- Effective Planning
- Guest Registration
- Answer Telephone Calls
- Scheduling
- Telephone Reservations
- Retail Management
- Safe Food Handling Practices
- Exceptional Customer Service
Timeline
Starbucks Barista
Starbucks
08.2023 - Current
Front Desk Receptionist
Tucson Dance Academy
08.2022 - 06.2023
Bachelor of Science -
University of Arizona
High School Diploma -
Mountain View High School
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