Summary
Overview
Work History
Education
Skills
Timeline
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Devenaire Blanchard

Devenaire Blanchard

Northfield ,Ohio

Summary

Proven customer service expert with a strong background in cash handling and problem-solving, honed across roles at Twisted Headz Smoke Shop and other key retail positions. Excelled in enhancing customer satisfaction through exceptional service and efficient POS system operations. Demonstrated reliability, professionalism, and a commitment to team collaboration, significantly improving transaction accuracy and customer relations.

Overview

7
7
years of professional experience

Work History

Cashier

Twisted Headz Smoke Shop
10.2024 - 01.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Laborer

Wolfscape
10.2024 - 12.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.

Cashier

Speedway
03.2024 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

O'Reilly Auto Parts
06.2022 - 07.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Mover

Rent A Center Warehouse & Retail Store
07.2022 - 09.2023
  • Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
  • Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
  • Strapped items down over protective padding to secure throughout transportation.
  • Followed verbal and written instructions to properly move and ship products.
  • Followed safety protocols to prevent accidents and injuries.
  • Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
  • Demonstrated strong problem-solving skills when faced with unexpected challenges during moves, finding effective solutions that satisfied clients'' needs.

Mover

Two Men and a Truck
02.2022 - 08.2022
  • Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to Number lbs.
  • Maneuvered items carefully through narrow hallways and doorways to prevent damage.
  • Moved furniture and boxes using utility dolly and truck ramp.

Cashier

Arbys Resturant
11.2018 - 02.2021

Counted drawer, handled customers, restock the freezes, cleaning and shutting down the store at close

Cashier

Walmer Enterprises
04.2018 - 09.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

Ged -

Tri-county Technical College
Cleveland, OH

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Money handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Professionalism and courtesy
  • Cash register systems
  • Payment processing
  • Product restocking
  • Conflict resolution
  • Product knowledge
  • Refunds and exchanges
  • Issue resolution
  • Complex Problem-solving
  • Merchandise restocking
  • POS system operations
  • POS systems
  • Staff training
  • Product recommendations
  • Drawer balancing
  • Returns processing
  • Point of sale operation

Timeline

Cashier

Twisted Headz Smoke Shop
10.2024 - 01.2025

Laborer

Wolfscape
10.2024 - 12.2024

Cashier

Speedway
03.2024 - 08.2024

Mover

Rent A Center Warehouse & Retail Store
07.2022 - 09.2023

Cashier

O'Reilly Auto Parts
06.2022 - 07.2023

Mover

Two Men and a Truck
02.2022 - 08.2022

Cashier

Arbys Resturant
11.2018 - 02.2021

Cashier

Walmer Enterprises
04.2018 - 09.2018

Ged -

Tri-county Technical College
Devenaire Blanchard