Devi Priyanka
Chico,CA
Summary
Dynamic server with a strong work ethic at Doubletree By Hilton, excelling in exceptional customer service and guest engagement. Proven ability to multitask and resolve complaints effectively, enhancing guest satisfaction. Skilled in POS systems and cost control, contributing to increased profitability while fostering a collaborative team environment. Computer knowledge with certificate.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Doubletree By Hilton
04.2024 - 08.2025
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Interacted well with customers to build connections and nurture relationships.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Education
Bachelor of Science - Nursing
Pt.bd Sharma Univercity Rohtak Haryana India
Haryana (india)12-2017
Skills
- Strong work ethic
- Task prioritization
- Guest engagement
- Exceptional customer service
- Rent collection
- Property inspections
- Complaint handling
- Marketing and advertising
Accomplishments
- Supervised team of 10 staff members.
- Documented and resolved property related issue which led to that help to company to make more client
Certification
- Certified, NURSING
Languages
English
Full Professional
Timeline
Server
Doubletree By Hilton
04.2024 - 08.2025
Bachelor of Science - Nursing
Pt.bd Sharma Univercity Rohtak Haryana India