Devin Allen
Melbourne,FL
Summary
Customer-focused Retail Manager with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
6
6
years of professional experience
Work History
Companion Animal Leader
Petco Animal Supplies Stores Inc.
Viera, FL
01.2023 - Current
- Assisted in the selection, training and development of new team members.
- Monitored daily operations to ensure health and safety standards were met.
- Organized and maintained inventory levels for pet supplies and food.
- Conducted regular maintenance checks on all equipment used for animal care.
- Ensured that all animals received necessary medical treatments as prescribed by veterinarians.
- Experienced in handling deposits and making bank runs.
Dog Trainer
Petco
Viera, FL
03.2022 - 01.2023
- Created individualized training plans for each dog based on their needs and abilities.
- Conducted group classes to teach proper socialization skills to puppies and adult dogs.
Merchandise Operations Specialist
Petco Animal Supplies Stores Inc.
Viera, FL
08.2021 - 03.2022
- Resolved customer complaints regarding merchandise orders in a timely manner.
- Processed orders from customers accurately and efficiently.
- Conducted regular audits of the stockroom to identify any discrepancies or shortages.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
Maintenance Technician
Holy Name of Jesus Catholic Church/School
Indialantic, FL
06.2018 - 03.2020
- Swept and mopped floors in public areas.
- Vacuumed carpets, furniture, and upholstery.
- Cleaned windows, door frames, and sills.
- Emptied trash cans and replaced liners.
- Stocked restrooms with paper products and soap dispensers.
- Sanitized all restroom fixtures including sinks, toilets, urinals, mirrors, walls and floors.
- Maintained janitorial closets in a clean, organized manner.
Education
Associate of Arts - General Studies
Eastern Florida State College
Cocoa, FL05-2020
High School Diploma -
Melbourne Central Catholic
Melbourne, FL05-2017
Skills
- Money Handling
- Display Setup
- Customer Service
- Product Recommendations
- Product Merchandising
- Truck Unloading
Timeline
Companion Animal Leader
Petco Animal Supplies Stores Inc.
01.2023 - Current
Dog Trainer
Petco
03.2022 - 01.2023
Merchandise Operations Specialist
Petco Animal Supplies Stores Inc.
08.2021 - 03.2022
Maintenance Technician
Holy Name of Jesus Catholic Church/School
06.2018 - 03.2020
Associate of Arts - General Studies
Eastern Florida State College
High School Diploma -
Melbourne Central Catholic
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