Devin Coleman

Achieved Summit Club Q2

Full focus on new business-to-business account development in our Facility Services Division. Main responsibilities include prospecting, cold calling, setting appointments with prospects, presenting programs, and meeting a sales quota.

• Generating revenue and meeting sales targets.
• Developing and qualifying leads within the respective territory to drive additional sales opportunities through cold calling and lead generation campaigns.
• Gathering and utilizing business intelligence on prospects to support sales calls, product presentations, and driving new business.

Finished last year at 106.5% to revenue target, leading the sales team.

Most efficient Q4 on the sales team at 165% to revenue target for 2022.

Achieved total average gross profit of 56.79% for 2022 at 14% growth year over year.

• Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
• Prospected new clientele through networking, cold calling, canvassing and referrals.
• Built and strengthened relationships with new and existing accounts to drive revenue growth.

Worked along side account executives to strengthen client relationships through targeted technical solutions.

• Supported account executives and client services team by leading training sessions onsite for new technology installations and proposal phases.
• Identified issues and made potential solution recommendations as problems developed, enabling quick project modifications.
• Worked along side support and service representatives to manage incoming service requests and offer in depth technical solutions.

Maintained and repaired technological equipment, including mostly computer, computer software and hardware, printers, tablets, and even wearable technology.

• Provided customers with troubleshooting, repair and support services within Windows and Mac OS software.
• Collaborated with clients throughout repair process to ensure clientele needs were met and acceded.
• Managed and protected multitudes of client data in accordance to company policy.

Identified and qualified customer needs and developed sales strategies and coached tactics with sales associates.

• Reviewed and studied store sales metrics to better understand sales solutions.
• Delivered high level of service to clients to both maintain and extend relationships for future business opportunities.
• Developed and assigned monthly sales goals for computing, digital imaging, and wearable technology sales associates.