Devin Diaz
Fullerton,United States
Overview
4
4
years of professional experience
Work History
Sales Associate
Vista Paint Corporation
Fullerton
07.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
Receptionist
California Dental Group
Cypress
04.2024 - 07.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Managed multiple tasks and met time-sensitive deadlines.
Hostess / Food Runner
Bootleggers Brewery
Fullerton, CA
08.2023 - Current
- Greeting and seating guests, presenting menus
- Observing tables and keeping track of clean, dirty and occupied tables
- Cleaning, organizing and stocking menus at host stand
- Filling to go orders
- Maintaining restrooms throughout shift
- Running out food in a timely manner
- Inform guests about our new Beer
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Assistant Manager
Dunn Edwards Paints
Placentia, CA
01.2022 - 02.2024
- Count register drawers and prepare daily bank deposits
- Supervised a team of 7 workers
- Addressed and resolved various customer questions and concerns
- Set up promotional displays and restocked products
- Gained strong foundation in customer service, team collaboration, and task prioritization
- Oversaw daily business operations on the sales floor
- Operated POS systems transactions included: credit card, cash, exchanges, returns and refunds to ensure seamless and accurate cash flow
Customer Service Lead
Dunn Edwards Paints
Anaheim Hills, CA
03.2020 - 12.2021
- Greeted and assisted guests understanding their shopping needs and helping them find paint and products to fit their needs improvising on our sales
- Prepared and promoted weekly specials to guests
- Assisted in maintaining store presentation standards
- Responsible for stocking shelves and updating Plan-o-grams
- Maintained a clean organized inventory
Education
High School Diploma -
Fullerton Union High School
Fullerton, CASkills
- Customer Service
- Phone Etiquette
- Leadership
- Time Management
- Decision Making
- Problem Solving
- Multi-tasking strength
- Reliable and punctual
- Stocking and Receiving
- Sales floor organization
- Store Organization
- Creative Thinking
- Typing Speed and Precision
- Excel
- SAP Software Knowledge
- Multitasking
- Data Entry
References
- Jesse Cordova, Store Manager, (626) 297-5889, Jessecordova@dunnedwards.com
- Salvador Soria, Outside Sales Representative, (714) 887-9242
Timeline
Sales Associate
Vista Paint Corporation
07.2024 - Current
Receptionist
California Dental Group
04.2024 - 07.2024
Hostess / Food Runner
Bootleggers Brewery
08.2023 - Current
Assistant Manager
Dunn Edwards Paints
01.2022 - 02.2024
Customer Service Lead
Dunn Edwards Paints
03.2020 - 12.2021
High School Diploma -
Fullerton Union High School