Devin Dougherty
Rowlett,TX
Summary
Detail-oriented cashier with expertise in data entry and cash handling. Committed to delivering exceptional customer service while training new employees to uphold store policies and enhance operational efficiency. Also trying to venture out into Office Work again.
Overview
21
21
years of professional experience
Work History
Cashier
Walmart
Rowlett, TX
02.2023 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service to enhance shopping experience and resolve inquiries.
- Maintained accurate cash drawer by balancing receipts and cash at shift end.
- Assisted in training new cashiers on register operations and store policies.
- Recognized for improving checkout speed through effective time management strategies.
- Greeted customers entering store and responded promptly to customer needs.
Server
IHOP
Carrollton, TX
02.2017 - 04.2018
- Delivered exceptional customer service in high-pressure dining environment.
- Trained new staff on menu knowledge and service procedures.
- Handled cash transactions accurately, ensuring financial integrity.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Monitored inventory levels, assisting in stock replenishment as needed.
- Served food and beverages promptly with focused attention to customer needs.
Account Manager
Heat Source
Carrollton, TX
07.2015 - 04.2016
- Answered phones and transferred to the correct person.
- Data Entry
- Warehouse / Shipping
- Listened to dictation and transcribed the audio
- Helping the owners with anything that they needed
- Customer Service
Accounts Receivable Clerk
KidKraft
Dallas, TX
01.2005 - 05.2013
- I was responsible for setting up all new accounts into the system and verify that they were legitimate business.
- Experience in pulling Experian credit reports to see if new customers could be approved for N30 terms or would have to prepay.
- I handled all credit card and prepaid customers and would contact them if there were any problems with their payment or if their shipment was ready to ship
Education
High School Diploma -
Plano East High School
Plano, TX Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Organizational skills
- Data entry
Languages
English
Native or Bilingual
Timeline
Cashier
Walmart
02.2023 - Current
Server
IHOP
02.2017 - 04.2018
Account Manager
Heat Source
07.2015 - 04.2016
Accounts Receivable Clerk
KidKraft
01.2005 - 05.2013
High School Diploma -
Plano East High School