Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Devin Dudginski

Marysville,United States

Summary

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Overview

13
13
years of professional experience

Work History

Sales Represenative

KR Communications
Remote, PA
02.2020 - Current
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.

Collections Representative

National Recovery Agency
Mechanicsburg, PA
10.2018 - 02.2020
  • Used skip tracing resources to locate debtors and updated information in company system.
  • Reviewed collection reports to determine status of collections and amounts of outstanding balances.
  • Counseled debtors on payment options and arranged installment agreements.
  • Monitored accounts for compliance with established payment plans and flagged non-compliances.
  • Used probing techniques to determine debtors' reasons for delinquency.

Collections Representative

Penn Credit Corperation
Harrisburg, PA
10.2016 - 10.2018
  • Used skip tracing resources to locate debtors and updated information in company system.
  • Reviewed collection reports to determine status of collections and amounts of outstanding balances.
  • Counseled debtors on payment options and arranged installment agreements.
  • Monitored accounts for compliance with established payment plans and flagged non-compliances.
  • Used probing techniques to determine debtors' reasons for delinquency.

Customer Service Representative

Infocision
Remote, PA
07.2015 - 10.2016
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Processed customer adjustments to maintain financial accounts.
  • Recommended products to customers, thoroughly explaining details.

Customer Service

Shurfine Markets
Enola, PA
06.2013 - 07.2015
  • Managed senior-level personnel working in marketing and sales capacities.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Developed detailed plans based on broad guidance and direction.
  • Launched quality assurance practices for each phase of development

Sales Associate

Kmart, Sears Holding
Enola, PA
07.2009 - 07.2013
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Maintained records related to sales, returns and inventory availability.

Education

Associate of Arts - Business

Central Penn College
Summerdale, PA
06.2023

High School Diploma -

Susquenita High School
Duncannon, PA
06.2009

Skills

  • Lead prospecting
  • Account servicing
  • Network development
  • Product promotions
  • Problem solving strength
  • Performance improvement
  • Customer Relations
  • Client Service
  • Strategic planning
  • Revenue Generation
  • Sales expertise

Accomplishments

I have received the student Ambassador Award and Honors.

Affiliations

I am a volunteer at operation troop support for veterans.

Timeline

Sales Represenative

KR Communications
02.2020 - Current

Collections Representative

National Recovery Agency
10.2018 - 02.2020

Collections Representative

Penn Credit Corperation
10.2016 - 10.2018

Customer Service Representative

Infocision
07.2015 - 10.2016

Customer Service

Shurfine Markets
06.2013 - 07.2015

Sales Associate

Kmart, Sears Holding
07.2009 - 07.2013

Associate of Arts - Business

Central Penn College

High School Diploma -

Susquenita High School

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Devin Dudginski