Overview
Work History
Education
Skills
Certification
Volunteer at Animal Shelter
Timeline
Generic

Devin Eddy

Memphis,TN

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Spdatallc
11.2023 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Customer Service Representative

ResultsCX
01.2023 - 11.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Tracked customer service cases and updated service software with customer information.

Cashier/Sales Associate

Circle K
11.2022 - 01.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Packer

Amazon Warehouse
03.2022 - 09.2022
  • Pack customers orders

Wal-Mart Associate

Walmart
06.2022 - 07.2022

UPS Package Handler

UPS
11.2021 - 12.2021

FedEx Package Handler

FedEx Ground
04.2021 - 09.2021

Education

High school diploma -

Central High School
Memphis, TN
03.2021

Skills

  • Customer support
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Money handling abilities
  • Microsoft Excel
  • Professional telephone demeanor
  • Assertiveness
  • Office equipment proficiency
  • Conflict Mediation
  • Animal Care
  • Patience and Tolerance

Certification

Driver's License

Volunteer at Animal Shelter

Responsible and dedicated animal care professional with proven abilities in cleaning cages, managing supplies and meeting animal needs by leveraging compassionate nature and love for every creature. Offering excellent time management, multitasking and organizational skills. Efficiently worked with many animals to gain relationship and trust. 

Timeline

Customer Service Representative

Spdatallc
11.2023 - Current

Customer Service Representative

ResultsCX
01.2023 - 11.2023

Cashier/Sales Associate

Circle K
11.2022 - 01.2023

Wal-Mart Associate

Walmart
06.2022 - 07.2022

Packer

Amazon Warehouse
03.2022 - 09.2022

UPS Package Handler

UPS
11.2021 - 12.2021

FedEx Package Handler

FedEx Ground
04.2021 - 09.2021

High school diploma -

Central High School
Devin Eddy