Devin Edwards
Fayetteville,NC
Summary
Dynamic professional with a proven track record in customer service and teamwork, honed across roles at Jcpennys and leading restaurants. Excelled in fast-paced environments, demonstrating exceptional time management and problem-solving skills. Achieved significant improvements in customer satisfaction and operational efficiency, leveraging strong collaboration and a quick learning ability to exceed employer expectations.
Overview
2
2
years of professional experience
Work History
Sales Associate
Jcpennys
04.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote Credit Applications to save customers money.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Server
On The Border
06.2023 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Samurai Japanese Steak House
06.2022 - 12.2022
- Cleaning and keeping the restaurant to the standard per regulation.
- Giving customers outstanding service and providing safely cooked food.
- Ensuring money was counted properly and given to customers as needed.
Education
Associate In Collision Repair And Refinishing - Collision Repair And Refinishing Technology
Fayetteville Technical Community College
Fayetteville, NCHigh School Diploma - General Education
Grays Creek High School
Hope Mills, NC06.2021
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Fast-paced learner
Timeline
Sales Associate
Jcpennys
04.2024 - Current
Server
On The Border
06.2023 - 02.2024
Server
Samurai Japanese Steak House
06.2022 - 12.2022
Associate In Collision Repair And Refinishing - Collision Repair And Refinishing Technology
Fayetteville Technical Community College
High School Diploma - General Education
Grays Creek High School
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