Devin I. Little
Georgetown Cupcake
1
Certification
5
years of professional experience
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
Sales Associate
1 Year 11 Months- Managed multiple tasks efficiently in fast-paced environment
- Collaborated with team members to maintain cleanliness and presentation of product displays.
- Educated customers on product offerings, enhancing their purchasing experience and satisfaction.
- Detail-oriented with a focus on food quality and presentation
- Delivered exceptional customer service, fostering a welcoming environment for patrons.
- Processed transactions accurately and efficiently using point-of-sale systems.
Lifeguard
2 Months- Monitored swimmer safety, ensured compliance with pool rules and regulations to prevent incidents.
- Perform regular safety checks, including inspecting pool equipment and ensuring water quality standards.
- Delivered exceptional customer service to swimmers, provided assistance and fostered a welcoming environment.
Team
6 Months- Ensured food quality and compliance with health and safety standards, contributing to overall customer satisfaction.
- Delegated tasks to team members, enhancing collaboration and operational efficiency.
- Led opening and closing shifts, overseeing all operational aspects of the restaurant.
- Processed refunds promptly and accurately, addressing customer issues to maintain service quality.
- Worked effectively in fast-paced environments.
Line Worker
9 Months- Conducted inventory management throughout shifts and at the end of the night, ensuring accurate records and timely restocking.
- Counted and reconciled cash registers, safes, and deposits, maintaining financial accuracy.
- Communicated effectively with management regarding any operational issues or customer concerns, ensuring swift resolution.
- Ensured all tasks were completed in a timely manner and in accordance with company standards.
- Provided exceptional customer service to swimmers, offering assistance and ensuring a positive environment.
- Assembled and packaged menu items efficiently to meet customer demand during peak hours.
Education
High School Diploma - Cultural Studies
- Awarded English Achievement award
- Awarded Seal of Biliteracy
Bachelor of Science - Cultural Studies
Skills
Customer service
Excellent communication
Teamwork and collaboration
Problem-solving
Sales techniques
Multitasking
Critical thinking
Flexible and adaptable
Workplace cleanliness
Certification
- Lifeguard Healthcare Provider Basic Life Support
- Standard First Aid
- Preventing Bloodborne and Airborne Pathogens
- Supplemental Oxygen Support
LANGUAGES
English
Spanish
Timeline
Sales Associate
Georgetown Cupcake
09.2024 - CurrentRead More
Lifeguard
American Pools
06.2024 - 08.2024Read More
Team
Berries and Bowls
04.2022 - 10.2022Read More
Line Worker
Chipotle
03.2021 - 12.2021Read More
Bethesda Chevy-Chase High School
High School Diploma from Cultural Studies
Read More
Towson University
Bachelor of Science from Cultural Studies
Read More
AWARDS
English Achievement award, Seal of Biliteracy