Devin LeBlanc

Some of my responsibilities of my job are:

• Responded to inquiries from potential customers via email and telephone.
• Engaged positively with each customer, providing professional and polite support for sales and service needs.
• Evaluated vehicles before final pickup to check for damage and completed delivery tasks.
• Worked with customers and sales management to reach price agreements and explain all warranty, sales and option package procedures.
• Provided information about sales processes, warranty requirements and service standards.
• Met incoming customers at door to guide through showroom and sales lot.
• Networked with remote dealers to source vehicles for customers.
• Oversaw customer test drives and demonstrated standard and optional features.
• Maintained high referrals and consistent repeat business due to first-rate customer service standards.
• Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
• Greeted customers at arrival to build positive relationships and discuss vehicles.
• Answered customer emails and telephone requests for information.

Some of my responsibilities on the job at Union National were:

• Knowledgeable of routes and addresses as a pick up insurance agent
• Interviewed prospective clients to gather information on financial needs and discuss any existing coverage.
• Researched and analyzed beneficial insurance and investment options and made recommendations to clients.
• Upsold products to policyholders and potential new clients.
• Offered policy guidance and management to promote asset protection.
• Analyzed customer needs and provided best options, upselling products and services.
• Engaged customers and provided high level of service by carefully explaining details about documents.
• Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.