Devin Machado
Dallas
Summary
Results-driven professional with experience in high-volume service environments. Recognized for strong customer service, effective upselling, and adherence to health safety standards. Prepared to contribute to improved sales and guest experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Flower Child Cafe
Dallas
02.2026 - Current
- Delivered exceptional customer service in a fast-paced cafe environment.
- Assisted guests with menu selections and dietary preferences.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Processed customer orders accurately using point-of-sale system.
- Trained new servers on cafe policies and service standards.
- Resolved customer concerns promptly to enhance dining experience.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
- Greeted guests and provided menus.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Stayed informed about daily specials, new menu items, promotions.
Skate Attendant
Thunderbird
Plano
04.2023 - 09.2023
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Operated point-of-sale systems to process transactions accurately and efficiently.
Cashier
Palios Pizza Cafe
Garland
12.2021 - 02.2022
- Process customer transactions efficiently and accurately at busy pizza cafe.
- Handle cash register and maintain accurate cash drawer throughout shifts.
- Provide excellent customer service by greeting and assisting patrons promptly.
- Maintain cleanliness and organization of the dining area and workstations.
- Prepare and package food orders for takeout customers quickly.
- Collaborate with kitchen staff to ensure timely order fulfillment during peak hours.
- Resolve customer inquiries and concerns to enhance overall dining experience.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Collected payments and provided accurate change.
- Prepared ingredients by washing, chopping, and measuring food items for cooking.
- Maintained cleanliness of kitchen equipment and workstations to ensure a safe environment.
- Organized food storage areas to optimize space and ensure proper inventory rotation.
Education
Esthetician - Skin Care
Aveda Institute
Dallas, TX12-2025
High School Diploma -
The Einstein School
Plano, TX05-2025
Skills
- Customer service
- Makeup application
- Skin analysis
- Team collaboration
- Health safety compliance
- Time management
- Food running
- Sales expertise
- Menu memorization
- Cleanliness standards
- Positive and professional
- Effective customer upselling
- Food delivery
Languages
ASL
Limited
Spanish
Elementary
Certification
Estheticians Licenses
Timeline
Server
Flower Child Cafe
02.2026 - Current
Skate Attendant
Thunderbird
04.2023 - 09.2023
Cashier
Palios Pizza Cafe
12.2021 - 02.2022
Esthetician - Skin Care
Aveda Institute
High School Diploma -
The Einstein School