Devin O'Toole
Champaign,IL
Summary
Proven track record in enhancing customer satisfaction and streamlining transactions at Do It Best Hardware, demonstrating exceptional customer service and cash handling skills. Collaborated effectively with teams to maintain a clean, welcoming environment, significantly contributing to loss prevention efforts. Known for reliability, patience, and a cooperative attitude, consistently exceeding business needs without compromising integrity.
Overview
2
2
years of professional experience
Work History
Cashier
Do It Best Hardware
05.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Footwear Associate
Dicks Sporing Goods
10.2023 - 01.2024
- Maintained a clean and visually appealing store environment, ensuring an enjoyable shopping experience for all customers.
- Opened new shipments and stored footwear in storage room according to size and style.
- Helped customers select shoes to fit specific needs.
- Used proper sizing and fit guidelines to provide best experience for customers.
- Supported loss prevention efforts by adhering to company policies and reporting any suspected theft or misconduct immediately to supervisors.
Education
High School Diploma -
Central High School
Champaign, IL05.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Issue Resolution
- Problem-Solving
- Honest and Dependable
- Reliable and Responsible
- Team Collaboration
- Cooperative Attitude
Timeline
Footwear Associate
Dicks Sporing Goods
10.2023 - 01.2024
Cashier
Do It Best Hardware
05.2022 - Current
High School Diploma -
Central High School
Similar Profiles
BRANDON BAKERBRANDON BAKER
Assistant Manager at Do It Best HardwareAssistant Manager at Do It Best Hardware
Stephen WebsterStephen Webster
Floor Sales at Do It Best HardwareFloor Sales at Do It Best Hardware
Eric ShirkeyEric Shirkey
OUTSIDE SALES REPRESENTATIVE at Monroe Hardware to Florida HardwareOUTSIDE SALES REPRESENTATIVE at Monroe Hardware to Florida Hardware
Stephanie MooreStephanie Moore
Senior Application Consultant at HarrisSenior Application Consultant at Harris
Adeline EvansAdeline Evans
Intern at Architectural Preservation, University of Illinois at Urbana-ChampaignIntern at Architectural Preservation, University of Illinois at Urbana-Champaign