Devin Paladino
Tampa,FL
Summary
Communications graduate student, published author, motivational speaker, and content creator with a Bachelor of Science in Integrated Public Relations & Advertising from the University of South Florida. Currently pursuing a Master of Arts in Communication & Leadership at Eastern Illinois University. Experienced in public speaking, media interviews, strategic communication, brand storytelling, social media, and audience engagement.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
The Home Depot
Tampa, Florida
05.2025 - Current
- Deliver exceptional customer service and resolve customer concerns.
- Resolved customer inquiries in a timely manner.
- Assisted customers with product inquiries and order placements.
- Managed returns and exchanges following company policies and procedures.
- Engaged with customers to determine their specific product needs.
- Communicated effectively with customers and team members.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Maintained cleanliness and organization in work area throughout the day.
Published Author & Founder
DevinPaladino.com
02.2025 - Current
- Self-published 9 books.
- Managed branding, website, marketing, and promotion.
- Developed engaging content for diverse audiences across multiple platforms.
- Collaborated with editors to refine manuscripts and ensure clarity.
Motivational Speaker
- Delivered paid presentations at schools, inspiring students on leadership, resilience, and education.
- Engaged with media to share insights on important issues.
- Developed customized motivational content tailored to specific audience needs.
Content Creator
- Created engaging travel and motivational content to inspire and inform audiences.
- Achieved 1.6M+ views and 247K+ likes on TikTok content, driving audience engagement and expanding reach.
Education
Master of Arts - Communication & Leadership
Eastern Illinois University
Charleston, IL05-2027
Bachelor of Science - Integrated Public Relations & Advertising
University of South Florida
Tampa, FL12-2025
Associate of Arts -
Hillsborough Community College
Tampa, FL05-2023
Skills
- Customer Service
- Refunds and exchanges
- Team collaboration
- Microsoft Excel
- Microsoft Word
- Google Docs
- Microsoft PowerPoint
- Canva
- Adobe Creative Cloud
- Content Creation
- Social Media Marketing
- Public Relations
- Media Relations
- Strategic Communication
- Public Speaking
- Brand Storytelling
- Research and analysis
Accomplishments
- Published 9 self-published books
- Traveled to 13 countries across six continents
- Paid motivational speaker
- Multiple media interviews
Volunteer Experience
- St. Nicholas Charity Foundation, Tema, Ghana, Planned educational activities and donated 50 self-authored books.
- Boys & Girls Club, Illinois, Tampa, FL, Organized events, donated books, and encouraged students through presentations.
- Feeding Tampa Bay, Tampa, FL, Assisted community outreach and volunteer efforts.
Timeline
Customer Service Associate
The Home Depot
05.2025 - Current
Published Author & Founder
DevinPaladino.com
02.2025 - Current
Content Creator
Motivational Speaker
Master of Arts - Communication & Leadership
Eastern Illinois University
Bachelor of Science - Integrated Public Relations & Advertising
University of South Florida
Associate of Arts -
Hillsborough Community College