Devin Penton
Flint,MI
Summary
Why my experience is relevant:
Consistently maintained professional demeanor while working
with clients in stressful and emotional situations.
Developed strong communication skills, ensuring trust and
comfort during difficult decision-making.
Played an active role in closing negotiations, ensuring favorable
outcomes for both the dealership and customers while maintaining
positive relationships.
Explained and presented loan and financing options, helping
customers understand terms, rates, and payment plans.
Knowledgeable Sales Consultant with proven ability to drive revenue growth through strategic client relationships and effective sales techniques. Leveraged industry insights to consistently exceed sales targets and enhance customer satisfaction. Demonstrated proficiency in negotiation and product knowledge to deliver tailored solutions that meet client needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Consultant
Grand Blanc Mitsubishi
Grand Blanc, MI
03.2024 - Current
- New and Pre-Owned Vehicles sales. Working with Lasco customers to ensure the best value and 100% customer satisfaction. As a Lasco Sales Consultant, the Lasco sales staff stands apart treating each customer with professionalism, listening to needs, and addressing any concerns along the way. Customers will receive top notch treatment and this motivates them to tell their friends and family to come to Lasco to purchase their next vehicle. Sales Consultants must be certified with Ford and remain certified at all times.
- Developed relationships with clients to assess needs and provide tailored vehicle solutions.
- Conducted product demonstrations, showcasing features and benefits of vehicles to prospective buyers.
- Collaborated with sales team to strategize marketing approaches and enhance customer engagement efforts.
- Managed customer inquiries and resolved issues promptly, ensuring high levels of satisfaction.
- Utilized CRM software to track sales activities, manage leads, and monitor customer interactions effectively.
- Analyzed market trends to identify opportunities for growth and recommend new initiatives for sales improvement.
Michigan Marketing
ACC Home Remodeling
Flint, MI
01.2024 - 03.2024
- Purpose is getting leads for our cabinet company. It's all about connecting with customers, understanding their needs, and helping them create their dream kitchen. I fill out paperwork at the end of each shift. Plus, I get to work with a team of talented professionals.
- Trained new sales staff on processes, product knowledge, and effective communication techniques with customers.
- Implemented follow-up procedures post-sale to encourage repeat business and foster long-term client relationships.
Valet Attendant
Ellis Parking Company
Flint, MI
05.2023 - 01.2024
- I provide a convenient and efficient parking service for guests. I greet guests, park and retrieve vehicles, maintain security, and deliver exceptional customer service. I ensure a smooth parking experience while prioritizing the safety and satisfaction of my guests.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Food Bank Assistant
Food Bank of Eastern Michigan
Flint, MI
06.2020 - 08.2021
- As a food bank worker, my primary responsibility was to assist with various tasks involved in the day-to-day functioning of the food bank. This included receiving, sorting, and organizing donated food items, checking expiration dates, and ensuring food safety standards were met.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Education
High school diploma or GED - undefined
Carman-Ainsworth High School
Flint, MI06.2022
Skills
- Sales
- Guest services
- Sales negotiation
- Cash handling
- Driving
- Or
- CRM software
- Weight handling in the workplace
- Appointment scheduling
- Heavy lifting
- Basic math
- Math
- Customer Service
- Computer skills
- Communication skills
- Leadership
- Guest Services
- Organizational skills
- Call center experience
Certification
Driver's License
Timeline
Sales Consultant
Grand Blanc Mitsubishi
03.2024 - Current
Michigan Marketing
ACC Home Remodeling
01.2024 - 03.2024
Valet Attendant
Ellis Parking Company
05.2023 - 01.2024
Food Bank Assistant
Food Bank of Eastern Michigan
06.2020 - 08.2021
High school diploma or GED - undefined
Carman-Ainsworth High School