Devin Perez
Las Cruces,NM
Summary
Dedicated front desk receptionist with strong customer service skills, ensuring exceptional guest experiences while maintaining a welcoming atmosphere. Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Garden Center Of Las Cruces
Las Cruces, New Mexico
02.2025 - Current
- Greeted guests warmly and provided excellent customer service at front desk.
- Processed payments and handled cash transactions securely at the front desk.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Greeted customers warmly and made them feel welcome.
Instructional Media Services
NMSU
Las Cruces, New Mexico
08.2019 - 12.2025
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Front Desk Receptionist
La Quinta
Las Cruces, New Mexico
09.2023 - 01.2024
- Greeted guests warmly and provided excellent customer service at front desk.
- Handled phone inquiries and directed calls to appropriate departments promptly.
- Scheduled appointments and managed bookings for various hotel services.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted customers warmly and made them feel welcome.
Education
Associate of Applied Science - Occupational Education
New Mexico State University
Las Cruces, NM12-2025
Skills
- Customer service
- Problem resolution
- Technical troubleshooting
- Relationship building
- Interpersonal communication
- Listening skills
Timeline
Front Desk Receptionist
Garden Center Of Las Cruces
02.2025 - Current
Front Desk Receptionist
La Quinta
09.2023 - 01.2024
Instructional Media Services
NMSU
08.2019 - 12.2025
Associate of Applied Science - Occupational Education
New Mexico State University